Returns & Exchanges
At DIY Detail, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Our streamlined process ensures that if the fit isn't perfect, your experience still will be.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original packaging.
Ship It Back
Drop off your package at any authorized carrier location; make sure to obtain a tracking receipt for your records.
Receive Your Refund
After our team inspects the returned garments, we will process your refund or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing